Terms of Use

Terms of Use

The COMPANY reserves the right to freely modify or revise the terms and conditions of transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change through the pages of this online store. Contracts through the online store can be drawn up in the Greek language.

Information provided & Products

The COMPANY is committed to the accuracy, truth and completeness of the information provided in the online store, both in terms of the identity of the company and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound for errors due to an oversight during the entry of electronic data in the store.

Limitation of Liability

The COMPANY in the context of its transactions from the online store is not responsible for any further damages that may arise from the execution or non-execution of orders or from the delay of execution, for any reason. The online store with the brand name Myrovolos Chios can not provide any guarantee for the availability of products, but undertakes to inform customers in a timely manner about the unavailability The online store provides the content (eg information, names, photos, images), products and services available through the website “as they are”. In no case the COMPANY is civilly or criminally liable for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and / or cumulatively consists in loss of profits, data, lost profits, monetary compensation, etc.) that any visitor of the online store or third party may suffer from a cause related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from it and / or from any unauthorized interventions.

Personal Data

The personal data of Customers are used, under Law 2472/97, exclusively for the execution and proof of their orders, the provision of personalized services and the extraction of statistical data These data are not transmitted to third parties, except for cooperating with Zannis M. Kokolias & S.A., to which personal data of the customer are transmitted in order to send him advertising material and personalized offers. The Customer hereby gives their consent to the storage and processing of their personal data by Zannis M. Kokolias & Co. S.A. for the purposes of the execution and proof of their orders, the provision of personalized services and the extraction of statistical data and the transmission of his personal data to companies cooperating with Zannis M. Kokolias & Co. S.A. for the purpose of sending them advertising material and personalized offers. The Customer has the right to have access to any data that they have given us (right of access art. 12 of Law 2472/97) and to object at any time to the processing of their data (right of objection art. 13 of Law 2472/97). For any exercise of the right of objection to the processing of data, you can contact us by email and request the interruption and cessation of this procedure. The customer’s personal data may remain in our databases as long as the COMPANY deems it necessary & appropriate.

Intellectual Property Rights

1. All the content of the e-shop, including the distinctive titles, trademarks, images, graphics, photographs, drawings, texts, etc. are the intellectual property of the COMPANY and are protected according to the relevant provisions of Greek law, European law and international conventions. 2. Any copying, transfer or creation of derivative work based on this content or misleading the public about the actual provider of the e-shop is prohibited. The reproduction, republication, republishing, uploading, communication, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is only allowed with the prior written consent of Zannis M. Kokolias & Co. S.A. or any other copyright holder. The names, images, logos and distinctive features that represent the online store with the Myrovolos Chios trademark or third parties and their products or services are exclusive trademarks of the COMPANY or third parties protected by the relevant trademark laws. Their appearance on the website should in no way be construed as a transfer or assignment of a license or right to use them.

User Liability

Users agree and undertake to not to use the online store with the trademark myrovoloschios.gr for: 1. sending, publishing, sending by e-mail or transmission by other means any content that is illegal for any reason, causes illegal insult and damage to the COMPANY or to any third party or violates the confidentiality or privacy of information of any person 2. sending, publishing, sending by e-mail or transmission by other means any content that causes insult to the users’ morals, social, cultural and cultural life, or that causes damage to the Company or to any third party. 4. sending, posting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party. 5. sending, publishing, e-mailing or otherwise transmitting any material that contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any software or computer hardware. 6. willful or unintentional violation of applicable laws or regulations. 7. harassment of third parties in any way. 8. collection or storage of personal data about other users.

Buyer’s rights

The myrovoloschios.gr is harmonized with the European Union for contracts outside the shop and distance contracts, which includes e-commerce and the rights of the buyer, which is regulated by Presidential Decree 131/2003 http://www.efpolis.gr/el/library2.html?func=fileinfo&id=10 The law N.2251/1994 to which the store is also harmonized: http://www.synigoroskatanaloti.gr/docs_ecc/law/gr/N2251-1994-enc2007-el.pdf includes details of what is provided for purchases from the Internet and the protection of consumers who make electronic purchases.

Transaction Security

Myrovoloschios.gr attaches great importance to the issue of security of Personal Data, as well as electronic transactions and has taken all necessary measures, using the most modern and advanced methods, to ensure maximum security. All information related to your personal information is secure and confidential. All transactions carried out through myrovoloschios.gr are governed by International and European law, which regulates issues related to e-commerce as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues related to distance sales.

Links to this website

By using the links that you may encounter in Myrovolos Chios, you will leave the COMPANY’s website. The associated websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any associated website or any link included in an associated website, or any changes or updates to such websites. The COMPANY is not responsible for the network broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links to you only as a convenience and the inclusion of any link does not imply approval by COMPANY of the website. The competent courts for the resolution of any disputes are EXCLUSIVELY the Courts of the prefecture of Chios.

Returns – Cancellations

Return of Products The consumer has the right to withdraw (return the product) within 14 calendar days from the receipt of the product. Products intended to be returned should :

• Be in the original state of delivery, including packaging or any instructions for use.

• Have not been used.

• To be mailed for return by the recipient of the product no later than fourteen (14) calendar days from the date of receipt.

• You must have previously communicated your intention by telephone or in writing.

D.O.A. (dead on arrival) cases are handled differently, as the dealership – producer is also involved. In this case, you should first inform our store (by phone or in writing), so that we are able to provide the appropriate solution to your problem. In cases of returning products that have been sent with free shipping, the customer is charged the shipping cost of the original shipment and the shipping cost of the return. The cost of returning the products is borne by the consumer. The payment of the outstanding amount, after the return of the products, will be made according to the payment method you had chosen during your order. Thus the following will be carried out as appropriate : Credit card: The refund will be made on your card. (The credit card refund process sometimes experiences delays.) Refund : You will need to provide us with a bank account to process a refund. Bank deposit : Return of the money to the same account where the payment was originally made by the consumer.

Cancellation of Order

Your order can be cancelled at any time if it has not been shipped. The cancellation can be made by phone or e-mail. The amount is returned in full and without any charge to the customer. The refund is made either by bank or credit card. If you don’t make it and your order is shipped, then the case of return of products (withdrawal) applies.